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¿øÀ±Èñ ( Won Youn-Hui ) - µ¿¾Æ´ëÇб³ÀÇ·á¿ø
°Áö¿¬ ( Kang Ji-Yeon ) - µ¿¾Æ´ëÇб³ °£È£Çаú
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Abstract
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Purpose: The purpose of this study was to explore the communication experience of intensive care unit (ICU) nurses in the workplace.
Methods: The present study utilized a qualitative approach using focus group interview method. A total of three focus groups of 15 ICU nurses from two university hospitals were formed. The conversations during the focus group interviews were recorded and analyzed through Colaizzi¡¯s phenomenological method.
Results: As a result of analyzing participants¡¯ conversation, Five theme clusters were elicited, namely, ¡°one-way communication¡±, ¡°differences in the position of senior and junior nurses¡±, ¡°communication crisis¡±, ¡°beginning of understanding¡±, and ¡°movement toward change¡± out of 15 themes and 138 significant sentences.
Conclusion: ICU nurses report having experienced communication crisis because of the one-way communication of the ICU nursing environment and the hierarchical differences in junior and senior nurses¡¯ position. Systematic education and continuous training on communication skills need to be provided to improve interpersonal relationship among nurses and work environment in the ICUs.
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KeyWords
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ÁßȯÀÚ½Ç, °£È£»ç, ÀÇ»ç¼ÒÅë, ÁúÀû ¿¬±¸, Æ÷Ä¿½º±×·ì
Intensive care units, Nurse, Communication, Qualitative research, Focus groups
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µîÀçÀú³Î Á¤º¸
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